Vending software questions
What operators ask before moving a route.
Get direct answers, then explore the working software with sample data and no account.
What is vending machine management software?+
Vending machine management software gives an operator one place to organize machines, locations, products, inventory, routes, service requests, contracts, and financial records. VendPatch connects those records so a customer issue, field visit, stock change, expense, and machine result do not live in separate tools.
Who is VendPatch built for?+
VendPatch is designed for independent vending machine operators and growing route teams that need more structure than spreadsheets but do not want their whole operation tied to one hardware provider.
Does VendPatch require smart machines or a specific card reader?+
No. You can begin with manual cash and stock records, then import supported card-reader sales files when they are available. VendPatch is designed for mixed fleets, including machines without live telemetry. Direct telemetry connections are not included in the current early-access release.
Can customers report a problem from the machine?+
Yes. Each machine can have a customer-facing QR page for service issues, refund requests, product requests, and feedback. The request stays connected to that machine and includes a private status link for the customer.
How does VendPatch track cases and individual vending products?+
VendPatch records what you purchase by case and converts it into sellable individual units when you receive stock. Products can then move from warehouse inventory to a route and machine, with unit cost, counts, restocking work, and inventory adjustments kept together.
Can I track vending machine income, expenses, and profit by location?+
Yes. VendPatch can organize recorded cash, coin, and imported card sales alongside product cost, processor fees, refunds, service expenses, and host payouts. Reports show the available revenue, gross margin, and net contribution by machine, location, and reporting period; they depend on the records you enter or import.
Is VendPatch available now?+
VendPatch is available in early access. You can explore a sample route without an account or create a private workspace for a 14-day trial. A payment method is required during trial signup, and the selected monthly plan begins after 14 days unless you cancel first.